FAQ

BayWonder is an AI-powered fashion discovery platform. We help you find clothing, shoes, and accessories from across the web through a conversational AI Agent. We don't sell products ourselves — when you're ready to buy, you'll be redirected to the original retailer's website.

Yes. New users receive a set number of free AI Agent conversations upon registration. For more AI conversation credits and premium features, we offer a paid membership plan. Browsing curated collections and trend content is always free, with no sign-up required.

The Agent interprets your unique descriptions—your style preferences, occasion, and budget—and navigates across a curated world of products to highlight the most relevant matches for you. See Recommendation Logic for a full explanation.

You can browse our curated selections without an account. To use the AI Agent and access features like Wishlist and personalization, a free account is required.

You'll be redirected to the retailer's own website to complete your purchase. BayWonder has no involvement in the transaction itself.

All returns, exchanges, and after-sales matters are handled directly by the retailer where you made the purchase. Please consult that retailer's return policy. BayWonder cannot assist with refunds, disputes, or shipping issues.

We display prices as provided by our retail partners, but prices can change at any time. Please always confirm the final price on the retailer's website before purchasing.

BayWonder showcases a diverse selection of products from premium fashion retailers. We are continuously integrating new partners into our fashion network. See Retailer Partnerships for more.

You can delete your account from the Account Settings page. To request deletion of your data, please contact us at support@baywonder.ai. See our Privacy Policy for full details.

We take data protection seriously. Please read our Privacy Policy and Cookie Policy for full details on how we collect, use, and protect your information.